PRIVACY POLICY

Land Ho Co., Ltd. (“the Company”/“we”) retains personal information of customers in the provision of various services handled by the Company. We recognize the importance of personal information and the protection thereof and strive to provide customers with greater reliability and peace of mind.

We will comply with the Act on the Protection of Personal Information ("Personal Information Act") and related laws and regulations to ensure the proper handling of personal information. Terms used in the text of this policy are in accordance with the above-mentioned laws and regulations.

1. Acquisition of Personal Information

We will acquire personal information lawfully and properly, without deception or other wrongful means. We will strive to keep the personal information accurate and up-to-date and strive to erase such information when it is no longer necessary to use it.

2. Use of Personal Information and Its Purposes

We will use personal information to the extent necessary for the achievement of the following purposes of use. Unless otherwise permitted by law or with the consent of the person concerned, we will not use it for any other purpose.

• (1) To provide our services
• (2) To respond to inquiries and provide customer support
• (3) To conduct marketing research and analyses, and surveys
• (4) For billing and payment inquiries
• (5) To adjust and correct defects in our services
• (6) To provide information on the performance and renewal of contracts
• (7) To improve the quality of our products and services
• (8) To develop new services and products
• (9) To provide information on other products and services offered by us
• (10) To coordinate with our other general operations

3. Secure Management of Personal Information in the Company

In order to prevent the leakage, loss, or damage of handled personal information and for other secure management of personal information, we will take necessary and appropriate measures, such as establishing a security environment for information systems and ensuring thorough compliance with in-house compliance requirements.

4. Entrustment and Supervision of Personal Information

In the event that the handling of personal information is entrusted in whole or in part to a third party, we will conduct in a timely manner a strict investigation of the security control measures for personal information implemented by the third party and will conduct necessary and appropriate supervision of the entrusted party.

5. Provision of Personal Information to a Third Party

We will not provide personal information to any third party without obtaining the prior consent of the person concerned, except as provided for in the Personal Information Act and related laws and regulations.

6. Disclosure and Correction of Personal Information

• (1) If we receive a request for disclosure of personal information from the person concerned using the Inquiry Form indicated below, we will promptly disclose such information once we confirm the person's identity. Please note that any person making such a request will be asked to present a driver's license, My Number card, or similar evidence to confirm his or her identity.
• (2) If you wish to request a correction to, addition to, deletion from, or the suspension of use or deletion, etc. of personal data for reasons such as an error in the content of personal information held by us, please submit the Inquiry Form indicated below. We will investigate and respond promptly. Please note that, in this case too, we must confirm your identity.
• (3) Inquiry Form
  Land Ho Co., Ltd. [Inquiry Form]

7. Organization and System

• (1) We will manage personal information appropriately, conduct internal audits, and make continuous improvements, appointing Akihito Wada of the management headquarters as the personal information manager.
• (2) In the event that an accident involving personal information does occur, we will continuously strive to build and improve our system to implement measures to prevent the spread of damage, promptly resolve the situation, and prevent recurrence.

8. Changes to This Policy

The content of this policy is subject to change due to revisions to the Personal Information Act and related laws and regulations, changes in the content of our business, social circumstances, and so on.

Unless otherwise specified by us, any revised policy shall become effective upon its publication on this website.

Last updated on 28 April 2021